New challenges in the mobility sector
We are at a pivotal moment where technological progress and societal challenges are evolving side-by-side. While innovations like autonomous driving and ride-sharing are becoming the standard, we also face growing issues like driver shortages and “transportation deserts” or areas with limited access to public transport, particularly affecting rural and aging communities.
This new landscape requires more than just incremental improvements. It demands a fundamental change in how we provide value as an insurance company.

Source: Created based on materials from the Nihon Bus Association
Shifting expectations for insurance
Historically, auto insurance was a simple contract between an insurer and an individual driver. With the rise of new mobility services, this is changing. In many cases, the primary policyholders are shifting from individuals to corporations like automakers and service providers.
In this new era, the role of an insurance company must expand beyond simply providing compensation after an accident. We are now expected to offer comprehensive solutions that include accident prevention, risk assessment, and data-driven insights. To meet these needs, we launched SOMPO MobineX in Japan.

SOMPO MobineX is a new framework designed to bring together expertise from across the Sompo Group and our partner organizations. By offering integrated services in autonomous driving, ride-sharing, fleet management, and data utilization, we can deliver solutions that solve real-world issues on Japanese roads brought about by next-generation technologies and new social concepts.
SOMPO MobineX: The concept and our vision
Social challenges affecting the mobility sector are becoming more and more complex.
Through SOMPO MobineX, we want to provide end-to-end solutions that support a sustainable mobility society, from risk prevention and emergency response, to post-accident support.

Our goal is to transform into a solution provider that delivers value far beyond just the traditional definition of what insurance is supposed to provide. By positioning SOMPO MobineX at the core of this endeavor, we are combining our deep industry knowledge with the innovative services of our partners to offer optimal solutions for every customer’s needs. We are committed to thinking outside the box to create new value for the future of mobility.


